Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, contact number and email address and, in the case of a refund, your banking details.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
We do not use your data for marketing purposes or sell your data to a third party.
SECTION 3 – DISCLOSURE
We will not disclose your personal information to anyone unless we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – WOOCOMMERCE
Our store is hosted on WooCommerce technology. They provide us with the online e-commerce platform that allows us to sell our products and services to you. For more insight, you may also want to read WooCommerce’s Terms of Service or Privacy Statement.
Payment:
If you choose a direct payment gateway to complete your purchase, then PayFast temporarily stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read PayFast’s Terms of Service (https://www.payfast.co.za/end-user-agreement) or Privacy Statement (https://www.payfast.co.za/privacy-policy).
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 7 – COOKIES
You are advised that the Website makes use of “cookies” to automatically collect information and data through the standard operation of the Internet servers. “Cookies” are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular user’s computer and may be used to recognise repeat users, facilitate the users on-going access to and use of the website, and can recognise users, facilitate the users on-going access to and use of the website and allow the website to track usage behaviour and compile aggregate data that will allow the website operator to improve the functionality of the website and its content. The type of information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with certain features available on our website. By using our website for browsing, placing and completing an order you thereby consent to our use of any personal information collected by us using that cookie subject and limited to the provisions of this Privacy Policy.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least 18 years of age.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@knottedties.co.za