RETURNS AND REFUNDS POLICY

Return & Refund Policy

 

Thanks for shopping at Knotted Ties .

 

If you are not entirely satisfied with your purchase, we’re here to help.

 

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to you via EFT.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping

costs are non refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 
Monthly Subscription Service
Ties and socks cannot be exchanged.

Contact Us

If you have any questions on how to return your item to us, contact us : hello@knottedties.co.za

Please note that all orders placed before 14 December 2018 will be couriered in 3 business days. Orders placed after 14 December 2018 will be couriered after 3 January 2019. 👔📭😀 Dismiss